James Smith

James Smith is an experienced Systems Administrator with over 12 years in IT management and administration. At Penn State University since August 2011, James has been responsible for administering a Windows 2019 Server Environment serving over 5000 students and 700 staff members, managing software deployments, and overseeing license renewals for over 250 software packages. Additionally, James developed and implemented policies for mobile device management and contributed to projects enhancing network infrastructure. Prior to this role, James served as IT Manager at Kaplan University from January 2007 to June 2011, where responsibilities included managing desktop support, administering a Windows Server environment for 700 users, and budget forecasting. James holds a Master's degree in Information Technology from Penn State University and a Bachelor's degree in Network and System Administration from Kaplan University.