Joy Rensing is a seasoned professional in the mortgage servicing industry with significant experience in supervisory roles. Currently serving as a Core Non Default Mortgage Supervisor at PennyMac Loan Services, LLC since September 2018, Joy previously held the position of Quality Assurance Supervisor at MSI, where responsibilities included developing internal audits, training audit staff, and managing audit efficiency. Prior experience includes a tenure at Bank of America from October 2004 to December 2015 as a Unit Leader, overseeing daily operations of the Mortgage Servicing Unit and implementing procedures in response to regulatory changes. Joy holds an Associate’s Degree in Business Administration, Management and Operations from Hiram College.
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