Michael Rakowski is a seasoned IT professional with extensive experience in system architecture, technical support, and engineering. Currently serving as a System Architect at PENNYMAC since May 2015, Michael has established enterprise-wide technical architecture and implementation strategies, focusing on standardization and best practices. Previous roles include ITSM Sr Systems Engineer at PENNYMAC, where Michael led the implementation of ServiceNow, Support Engineer Manager at Maas Global Solutions Corporation managing a support team for payment processing systems, and various positions at notable companies such as State Farm, Amgen, and First Data Corporation, developing a strong foundation in technical support and business analysis. Michael also has a background in sales and team management from the tenure as General Manager at Prefix Technologies, where e-commerce innovations were noteworthy. Education was completed at Moorpark College.
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