Ronald Jackson

Ronald Jackson is an experienced professional with a diverse background in transportation and information technology sectors. Currently serving as a Locomotive Engineer at the Southeastern Pennsylvania Transportation Authority (SEPTA) since December 2018, Ronald also holds the position of Assistant Conductor. Concurrently, Ronald has been a Salesforce Analyst at The Board of Pensions of the Presbyterian Church (U.S.A.) since January 2008, providing daily support for customer inquiries and performing quality assurance and user acceptance testing. Additionally, previous roles at the same organization include Business Systems Specialist, where Ronald liaised between Plan Operations and IT to enhance service delivery, and Cisco Administrator, responsible for managing call center operations. Ronald began their career at Aetna as an EZLink Eligibility Consultant, overseeing a team to ensure efficient enrollment processes. Educational credentials include studies at The Catholic University of America and Camden County College.