Giulia Fois

Giulia Fois is a Customer Success Manager with a diverse background encompassing roles in customer engagement and communication, particularly in the technology and airlines sectors. Fois has extensive experience as a Student Ambassador at the University of Essex, showcasing strong communication and promotional skills. Previous work as a Flight Attendant for Ryanair involved ensuring passenger safety and comfort while providing direction and support in emergency situations. In the tech industry, Fois has worked as a Customer Success Manager at Darktrace and currently at Pentera, focusing on client satisfaction, business outcomes, and upselling strategies. An accomplished academic, Fois holds a Bachelor of Arts in International Relations and a Master of Laws in International Law from reputable institutions, complemented by a foundational education in social sciences and languages.