Kevin Chen has extensive experience in customer success and business development, primarily in the technology sector. At Infobip, Kevin achieved notable cross-sell and up-sell revenue growth while managing post-sale engagement for numerous enterprise clients. In the role of Customer Success Manager Lead at Twilio, Kevin managed enterprise accounts in the healthcare and public sector, attaining high renewal rates and being recognized as a top performer. Currently serving as a Customer Success Manager at Pentera, Kevin focuses on improving IT security exposure. Previous roles include significant contributions at Microsoft and Google, where Kevin excelled in partner management and supporting startup growth. Kevin holds a Bachelor's degree in Criminal Justice from the University of Maryland College Park.
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