Manoj M is a results-driven customer success leader with over 12 years of experience in enhancing customer engagement, retention, and operational excellence. Currently serving as the Head of Customer Success at peopleHum, Manoj leads a cross-functional team to deliver tailored onboarding and continuous training programs. Previously, they held leadership roles at Infognana Solutions and GetFriday, where they managed large teams and implemented data-driven strategies to optimize customer success operations. Manoj earned a Bachelor’s Degree in Computer Technology from KG College of Arts and Science, demonstrating a strong foundation in technology that complements their customer success expertise.
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