Joseph Foo

Client Services & Onboarding Manager at Pepperstone

Joseph Foo currently serves as the Client Services & Onboarding Manager at Pepperstone, a position held since August 2025, where responsibilities include leading teams to enhance client experiences, managing workforce planning, and ensuring compliance processes. Prior experience includes roles at Luno, such as Customer Success Team Leader, as well as various positions at PayPal, where Joseph provided internal consultancy and managed customer inquiries. Earlier experience includes service at Ikano Corporation Sdn Bhd, focusing on customer experience and complaint management. Joseph holds a Diploma in Business Administration and Management from SEGi University & Colleges, obtained in 2016.

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