Hari Vats is a global knowledge management professional with a strong background in enterprise service management and transformation. They have extensive experience leading teams and implementing knowledge strategies at companies such as Ericsson, ServiceNow, and PepsiCo, where they currently serve as Associate Director. Hari’s work focuses on harnessing generative AI to enhance knowledge ecosystems and improve organizational efficiencies. They hold a Bachelor’s degree in Electrical and Electronics Engineering from Kurukshetra University and an MBA in Information Technology Project Management from Delhi Technological University.
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