Matt Shaffer is an accomplished Human Resources professional with extensive experience at PepsiCo since June 2018, currently serving as the Human Resources Operations Manager and leading the Employee Relations Center of Excellence for Pepsi Beverages North America. This role involves managing a team of 11 salaried direct reports, investigating employee concerns, and expanding service options to enhance centralized support services. Matt also has a strong foundational experience in HR from previous roles, including Human Resources Manager and Representative positions at PepsiCo and an HR Assistant role at the Ohio State Department of Food Science & Technology. Additionally, Matt has diverse experience in customer service and operations from roles at Bank of America, Domino's Pizza, and Amazon.com, and holds a Master's Degree in Human Resources Management from The Ohio State University and a Bachelor's Degree in Communications from the University of Washington.
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