Matthew Murray is an experienced professional with a diverse background in management and customer service. Currently serving as Resource and Capability Lead at PepsiCo since November 2019, Matthew has honed skills in team leadership and operational efficiency. Previous roles include Customer Service Advisor at ISAWITFIRST.com, where responsibilities entailed handling client inquiries and conducting detailed data analysis for process improvement. Matthew's tenure as Staff Manager at First Bus Leicester showcased expertise in people management through motivational training and performance management. Early career roles include positions in hotel management and retail, demonstrating a well-rounded skill set in service-oriented environments. Educational qualifications include Trade Skills and studies at Leicester College.
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