Veronica J.

Veronica J. has extensive experience in IT and organizational development, primarily with PepsiCo since 2005, where roles included Global Process Owner for Release Management, overseeing the implementation of service management practices, and FLNA Change and Release Manager, managing application release plans and change approvals. Previously served as BIS Service Portfolio Manager, developing a service catalog aligned with ITIL v3 principles, and as Sr. Manager of Organizational Measurement, leading efforts in IT capability processes and software measurement. Early career experiences include project management and systems analysis at PepsiCo and Frito-Lay. Veronica J. holds a Master of Liberal Arts from Southern Methodist University and a Bachelor's degree in Accounting and Computer Information Systems from Grambling State University.