Youssef Benhida is an experienced IT professional currently serving as an Administrateur système at Percall Group since October 2022. Previously, Youssef held the position of IT interne at Econocom Maroc from October 2020 to October 2022, where responsibilities included incident management, SLA monitoring, and technical support for local technicians. Prior to that, Youssef worked in IT Support at Substancium from December 2016 to September 2020, focusing on hardware and software troubleshooting and maintenance management. Youssef's educational background includes a Master 2 (M2) in Business Analytics and Big Data from the Faculté des sciences et techniques Settat and a Licence in Informatique from the Ecole Nationale des Sciences Appliquées - Kénitra, complemented by a Technicien Spécialisé in Informatique from Institut Spécialiser de Technologie Appliquée ISTA SALA AL JADIDA.
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