Mert Ozel is a skilled IT Business Analyst currently employed at PERCASSI since October 2022, specializing in ERP systems with a focus on projects for prominent luxury brands. Key responsibilities include managing EDI integration, enhancing SAP S/4HANA performance, optimizing call center operations, and improving digital integrations with third-party logistics. Previously, Mert held multiple roles at HAVI from March 2017 to August 2022, including Business Analyst and Software Quality Assurance Analyst, contributing to critical projects such as CONNECT and SAP ENABLE while enhancing IT system functionalities and supporting business acquisitions. Mert began the professional journey as a Business Development Engineer at Fasdat Gıda Dağıtım AŞ. Academically, Mert possesses a Bachelor of Engineering degree in Industrial Engineering from Dokuz Eylul University, complemented by a high school diploma in Science from Seyhan Rotary Anatolian High School.
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