Abbie M. has extensive experience in workforce management, having held roles such as Workforce Manager at Convergys from 2013 to 2016 and currently serving as Workforce Senior Manager at Percepta since 2017. During their time at Convergys, Abbie managed multiple programs and developed strategies to optimize staffing and scheduling while overseeing capacity planning. Abbie's career also includes positions as a Resource and Planning Management Associate and a Quality Assurance Analyst, showcasing a comprehensive skill set in workforce planning and analysis. Currently, Abbie is pursuing degrees in Computer Science at Angelicum College and Psychology at Trinity University of Asia.
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