Anson M. is currently a WFM Forecasting Strategist at Percepta, where they apply their expertise in workforce management. Prior to this, Anson held various roles at TeleTech Philippines, including Workforce Planning Manager and Senior Planning Analyst, where they gained extensive experience in reservations, sales, customer care, and workforce planning. Their diverse background in customer service and planning has equipped them with valuable skills in strategic forecasting and management.
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