Alissa Levy

Customer Success Manager EMEA & APAC at Perception Point

Alissa Levy has extensive work experience in customer success management and project management. Alissa is currently working as a Customer Success Manager EMEA & APAC at Perception Point since January 2023. Previously, they worked as an Enterprise Customer Success Manager - EMEA at Explorium from January 2021 to October 2022.

Before that, Alissa held the position of Technical Account Manager and Team Leader - EU & AF at Applicaster, a start-up company, from December 2014 to June 2020. In this role, they were responsible for managing end-to-end projects and accounts, combining their management and technical skills.

Alissa also worked as a Senior Project Manager - Multimedia at Tamooz Communications Group in 2014 and held multiple roles at Optimum Group from 2006 to 2014. At Optimum Group, they served as a Senior Account Manager and Regional Team Manager, where they assisted the Vice President of Operations and managed a team of project managers. Alissa also worked as a Project Manager, managing large accounts and projects, handling technical documentation, and implementing process improvements.

Alissa started their career at La Senza International Inc. in 2004, where they worked as an Auditor and Billing Coordinator in the Accounts Payable Department. Alissa also served as an Assistant to the VP and a Marketing Coordinator, handling marketing campaigns and coordinating promotional launches among international licensees.

Overall, Alissa Levy has a diverse background in customer success management, project management, and marketing coordination.

Alissa Levy holds a Bachelor's Degree in Double Major Religion and South Asian Studies, which they obtained from Concordia University between 1999 and 2003. Prior to that, they studied at Dawson College from 1997 to 1999, where they earned a D.E.C. in Creative Arts. Later, Alissa pursued a Master's Degree in History and Philosophy of Religion at Concordia University from 2003 to 2006.

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Timeline

  • Customer Success Manager EMEA & APAC

    January, 2023 - present