Ronald Goings

Senior Solutions Engineer at Perception Point

Ronald Goings has a strong background in technical roles, primarily in the software and technology industry. Ronald started their career at Stream Global Services as a Technical Support and Network Ranger from 2012 to 2013. In 2016, they joined DAT Solutions as a Product Support, where they developed customer experience and solutions for their SaaS product. In 2017, they transitioned to a Product Specialist role, providing advanced technical support and assisting customers with migrations to the company's new SaaS model. From 2018 to 2020, Ronald worked as a Lead Product Specialist, leading a team and providing expertise in web, mobile, and API/FTP integrated services. In 2020, they moved to NAVEX Global as a Technical Product Specialist, where they assisted with the migration of their policy management solution from On-Premise to Software as a Service. Ronald was then promoted to Solutions Engineer in 2021, conducting pre-sales and business development activities and presenting complex business solutions to generate revenue opportunities. Most recently, in 2022, Ronald joined Perception Point as a Solutions Engineer, where they focus on offering protection as a service and ensuring customer success.

Ronald Goings attended the Oregon Institute of Technology from 2009 to 2016, where they earned an Engineer's Degree in Computer Engineering. Ronald also has obtained various certifications on topics such as career development, teamwork, communication, leadership, and project management from LinkedIn.

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Timeline

  • Senior Solutions Engineer

    May 1, 2024 - present

  • Solutions Engineer

    July, 2022

  • Customer Success Pioneer

    February, 2022