Lowanna Wise

Customer Support Specialist Team Lead at Perdue

Lowanna Wise has a diverse work experience spanning over 15 years. Lowanna most recently worked at Perdue Farms as a Customer Support Specialist Team Lead, where they handled calls for the Customer Service Desk and emphasized customer service. Prior to that, they worked as a Tier 1 Help Desk Technician at Apex Systems, where their responsibilities included handling calls, monitoring system performance, and assisting with software maintenance and installation. Lowanna also worked as a Technical Support Advisor at Conduent, a Personal Care Provider at Vaughan Home Care, and a Virtual Independent Customer Care Agent at NexRep, LLC. Lowanna has experience in virtual technical support roles at Asurion, Sutherland Global Services, and Best Buy. Additionally, they worked as a Medical Assistant (Externship) at Eastern Shore Pediatrics and a Certified Nursing Assistant at Angels Network 24/7 Inc.

Lowanna Wise attended Allied Health Institute from 2012 to 2013, where they studied Medical/Clinical Assistant. In 2005, they obtained their Certified Nursing Assistant degree from Shore UpP! Inc., specializing in Nursing Assistant/Aide and Patient Care Assistant/Aide. Lowanna Wise completed their high school education at James M Bennett High, focusing on General Studies. In addition to their formal education, they also obtained certifications in Trello Essential Training from LinkedIn in 2018 and Social Media Marketing for Small Business from Lynda.com in 2017.

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