Susan Costello

The multi-dimensional PERFECTSHIFT Platform of Tools:  - Creates an integrated workforce management infrastructure bringing together clinical operations, human resource management and finance - Supports the deployment of the right resources, in the right place, at the right time, allowing action to be initiated from predictive analytics As a Software as a Service (SaaS), our implementation process is based on an “at the elbow support” model, which engages users, from frontline leaders to senior executives, in the refinement of the tools to meet departmental and organizational information needs. PERFECTSHIFT’s comprehensive approach inspires cultural and behavioral change at every level by promoting transparency and engagement. The PERFECTSHIFT web-based platform of tools transforms data into actionable information.