Felipe Casali possesses extensive experience in technical support and engineering roles across various esteemed companies. Starting as an Analista de suporte at Hewlett-Packard and Petrobras, Felipe provided telephone support to clients and employees, addressing issues with Windows and corporate applications. Subsequent roles at TIVIT included Technical Support Analyst and Technical Support Specialist, where responsibilities encompassed automating critical business processes for clients. At BMC Software, Felipe served as a Sr. Solution Engineer and later a Staff Specialist Technical Support Analyst, contributing to product adoption and customer satisfaction. At Delphix, responsibilities expanded to driving product adoption for LATAM customers and executing technical demonstrations. Additionally, Felipe co-founded IphoneShopping, Brazil's first e-commerce for mobile accessories, and holds an MBA in Artificial Intelligence & Big Data from Universidade de São Paulo.
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