Margaret Lee has extensive experience in customer success and product management within various technology firms. Starting as a Sales Associate at Bloomingdale's and Lucky Brand Jeans, Margaret transitioned into customer success roles, notably at Bizness Apps and Smarsh, where Margaret focused on customer retention and relationship management. At Puppet, Margaret advanced through a series of roles, culminating in a Lead position as Senior Customer Success Manager, where Margaret established the customer success team from the ground up. Currently, at Perforce Software, Margaret serves as the Manager of Product Management and co-authored the 2024 State of DevOps Report, leveraging extensive insight from a longstanding annual survey. Margaret holds a Bachelor of Arts in German Language and Literature from San Francisco State University.
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