Caroline V.

Caroline V. is a Business e Service Designer at Performa_IT since April 2023, employing Design Thinking, Design Sprint, and Lean Inception methodologies to drive digital transformation projects. Previously, Caroline held roles as a Business Assistant and CRM Analyst at Senac São Paulo from March 2017 to April 2023, where significant productivity improvements were achieved through consumer journey optimizations. Earlier experience includes administrative support at Claro Brasil from November 2015 to November 2016. Caroline holds a Master’s degree in Big Data Applied to Marketing from ESPM, along with qualifications in Data Analytics and a technological degree in Marketing.