TJ

Tabitha Jung

Customer Success Manager at Performio

Tabitha Jung has a diverse work experience. Tabitha is currently working as a Customer Success Manager at Performio, where they directly interact with customers to gather feedback and provide product enhancement suggestions. Prior to this, they worked at Intrado from 2014 to 2022, holding the position of Sr. Product Manager. In this role, they were responsible for managing software products in the healthcare industry, conducting market research, training teams, and maintaining vendor relationships. Tabitha also worked as a Web Developer/Technician at Intrado from 2014 to 2016, handling customer requests for website development and SEO changes.

Before their time at Intrado, Tabitha worked as a New Student Recruiter at the University of South Alabama from 2012 to 2014, where they contacted prospective students, answered their questions, and conducted campus tours. Tabitha also has experience as a Sales Associate at Beach House Boutique from 2007 to 2014, where they focused on providing excellent customer service and assisting with inventory management.

Additionally, Tabitha gained internship experience as an Information Technology Security Intern at Mobile Infirmary Medical Center from 2012 to 2013. In this role, they helped implement a Single Sign On system, trained employees, and monitored the hospital network for irregularities. Overall, Tabitha's work experience demonstrates their ability to work with customers, manage products, and contribute to various aspects of organizations in different industries.

Tabitha Jung attended Gulf Shores High School from 2006 to 2010, but did not obtain a degree or specialize in any field of study during that time. After high school, they enrolled at the University of South Alabama from 2011 to 2014, where they earned a Bachelor's degree in Information Technology. In addition to their formal education, they also obtained certifications such as PMC Level VI from Pragmatic Institute (Pragmatic Marketing + TDI) in July 2016 and Certified SAFe® 4 Practitioner from Scaled Agile, Inc. in February 2020.

Links

Previous companies

University of South Alabama logo

Org chart