Zandra R.

Customer Support Consultant at Performio

Zandra R's work experience begins with their role as an Administrative Assistant at Rutgers University from September 2009 to May 2010. Zandra then worked as an Administrative and Editorial Intern, followed by an Assistant Editor at Litmus Press from January 2013 to December 2014. From February 2014 to April 2015, Zandra worked as a Production and Social Media Administrator at DMG Consulting LLC. Zandra later worked as a Server at Pizzeria Vetri from May 2015 to May 2019. Zandra then became a Supervisor at URBN (Urban Outfitters, Anthropologie Group, & Free People) from July 2018 to May 2019. Beginning in August 2019, Zandra worked as a Customer Support Analyst Tier 1 at Xactly Corp until November 2020 when they transitioned into the role of Customer Support Analyst Tier 2. Zandra furthered their career at 15Five as a Customer Support Specialist from September 2021 to May 2022, where they created training materials, internal documentation, and gained product knowledge. Following this, Zandra worked as a Technical Support Specialist at Rally from May 2022 to July 2022. Zandra is currently a Customer Support Consultant at Performio, starting in July 2022.

Zandra R. has a Bachelor of Arts (B.A.) degree in English Language and Literature, General from Rutgers University. Prior to attending Rutgers University, Zandra attended High Tech High School. In addition to their degree, Zandra has obtained two certifications: Xactly Analytics Certification Exam: Level 1 and Xactly Incent Certification Exam: Level 1 from Xactly Corp, which they obtained in August 2020.

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