Rob Ossian

Rob Ossian is an accomplished operations leader with extensive experience in customer operations and management across various technology sectors, including SaaS, cloud, cybersecurity, and professional services. As the Director of Customer Operations at Performive since October 2023, Rob focuses on enhancing customer experience through strategic vision and performance management. Previously, Rob served as the Director of Operations at Indeed Flex, where responsibilities included overseeing global operations and implementing continuous process improvements to achieve key performance metrics. Notable roles also include Vice President of Operations and COO at Codero, where Rob led a successful turnaround plan resulting in significant revenue growth, and Senior Manager positions at National Instruments, Forcepoint, and Dell, where Rob drove improvements in customer satisfaction and operational efficiency. Rob holds a Bachelor of Science in Business with a specialization in Information Technology Management from Western Governors University.