Peripoint Limited is a specialist independent consultancy focused on delivering high-impact implementations, optimisation and training for Civica Cx and related systems. We empower housing providers, contractors and repairs teams to realise the full potential of their investment in Cx through expert guidance, practical solutions and deep subject-matter expertise. 

We provide consultancy across the Civica Cx ecosystem, including:
• Cx Repairs, Cx Contractor, Cx Mobile & Cx Scheduler
• Cx Asset for Compliance & Planned Investment
• Cx CAP/SCAP Portals & customer engagement solutions
• Integration design using Cx APIs (e.g., with external contractor systems)
• Cx Cases & Tasks, Forms, Communications and Document Management
• Core Cx configuration and solution design

Our services range from detailed solution design to hands-on implementation and to independent system reviews, business process optimisation and bespoke training — delivered in e-learning, video or classroom formats to suit your needs.

What sets Peripoint apart is our unrivalled depth of experience across Civica Cx products. Our lead consultant was a principal designer of the Cx Contractor solution from concept through launch, delivering core design and functional specifications and providing implementation guidance to both clients and product teams. We also led consultancy support for the first UK site to go live with Cx Contractor — giving us insight and practical understanding few independent consultancies can match. 
Our lead consultant has a background of working on projects with 50+ housing contractors & DLO organisations across the UK, bringing a blend of strategic insight and hands-on delivery capability. Whether you’re implementing a new solution, upgrading, integrating external systems or seeking to improve performance, we can help you define and achieve your vision. 

Peripoint Limited: delivering clarity, confidence and excellence in Cx implementations and digital transformation.

Peripoint Limited

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