James Edwards is a highly accomplished professional currently serving as the Managing Director of Clinical Services at Perkbox since 2025. Previously, they held various significant roles at Reward Gateway from 2018 to 2023, including Group Director of Service, Support, and Implementation, where they led a global support center and achieved remarkable improvements in customer satisfaction and operational efficiency. James's leadership and strategic vision facilitated the growth of the company's client base and recognition as a market leader in employee engagement solutions. They began their career in various sales and customer service roles, building a solid foundation for their expertise in client success and business development. James earned a Bachelor's degree in History from the University of Central Lancashire.
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