Clara Cummings

Head of Customer Success at PerkNow

Clara Cummings has a range of experience in customer success and management roles. Clara is currently the Head of Customer Success at Nectar since August 2021. Previously, they worked at Podium from July 2019 to August 2021, where they were a Commercial CSM and an SMB Customer Success Manager. In these roles, they achieved significant growth in client revenue and maintained strong relationships with over 450 auto dealerships.

Before that, Clara worked at eLearning Brothers from June 2018 to June 2019. As the Manager of Customer Success, they built and managed a team to support over 800 customers and maintained relationships with top clients. Clara also worked as a Digital Product Specialist and Front Office Manager, demonstrating proficiency in sales tracking, customer service, and training.

Clara also worked as a Teaching Assistant at Brigham Young University for the Arabic Startalk program in June and July 2017. Clara developed lesson plans and activities for high school students and provided leadership and supervision during the program.

Additionally, they served as a Senior Training Front Office Receptionist at the Missionary Training Center from September 2014 to August 2015.

Clara Cummings completed their Bachelor's Degree at Brigham Young University from 2014 to 2018. Clara'sfield of study was Middle East Studies/Arabic, with an emphasis in Political Science and a minor in Global Business. Prior to attending Brigham Young University, Clara attended Salt Lake Community College from 2012 to 2014. The specific degree they pursued at Salt Lake Community College and their field of study during that time are not provided.

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Timeline

  • Head of Customer Success

    August, 2021 - present