Barbara O'Donnell is an experienced service and people manager with a diverse background in technical support and service delivery. They began their career at Gateway Computers EMEA as a German Technical Support agent and later held various roles at Accenture, including Remote Service Account Manager. From 2010 to 2018, they served as an IT Service Delivery Manager at I.T. Alliance Group, managing multiple accounts. Currently, Barbara works at permanent tsb as Desktop Services Lead and is the Digital Workplace Team Lead at PTSB, overseeing Exchange, MDM, and M365 responsibilities. They hold a BA in Applied Languages with a focus on German and French from Dublin City University.
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