Peter Vance

Peter joined the Bank as Chief Operations Officer in 2021 from AIB, where his most recent role was Head of Customer Services. In this role, Peter was responsible for leading multiple activities in both Ireland and the UK; including; Payments, Treasury services, Financial Crime, SME Lending and the Customer Service Centre. Prior to his role as Head of Customer Services, Peter held a number of other senior executive positions at AIB including; Head of Payments, Cards and Treasury Services, Head of Payments and Head of Payments Transformation.

Group Operations encompasses Banking Operations, Collections & Recoveries and other key functions. The business unit is focused on consolidating, standardizing and simplifying activity so as to enable the Bank to deliver an exceptional customer experience, while also generating efficiencies.