Permanent TSB Group Holdings plc, formerly Irish Life and Permanent plc is a provider of personal financial services in Ireland.

Banking

Permanent TSB

This department focuses on managing customer interactions and enhancing the overall customer experience through various operational strategies.

Customer Operations

This department oversees the identification, assessment, and mitigation of risks across various operational and financial domains.

Risk Management

The Risk and Compliance Team at Permanent TSB is responsible for identifying, assessing, and mitigating risks across the organization, ensuring adherence to regulatory standards and internal policies. This team focuses on areas such as anti-money laundering, operational risk, and financial crime compliance, employing risk analysis and monitoring to safeguard the company's integrity and reputation. They work collaboratively to implement effective controls and enhance the bank's resilience against potential threats.

Risk and Compliance Team

This department focuses on providing assistance and solutions to customers, enhancing their overall experience with the company's products and services.

Customer Support Services

This department focuses on analyzing business needs and processes to enhance performance and inform strategic decisions.

Business Analysis

This department manages employee relations, recruitment, benefits, and organizational development.

Human Resources

The Sales and Relationship Management Team at Permanent TSB is responsible for driving revenue growth by fostering strong relationships with retail and commercial clients. This team focuses on identifying customer needs, providing tailored financial solutions, and ensuring a high level of service across various banking products. Their collaborative efforts enhance client satisfaction and loyalty, ultimately contributing to the bank's overall success in the competitive financial services market in Ireland.

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Other teams

Risk Management

Risk and Compliance Team

Customer Support Services

Business Analysis

Human Resources

Sales and Relationship Management Team