Alyssa Tuman is an accomplished professional in customer success, currently serving as Vice President of Customer Success at PermitFlow since December 2025. Previously, Alyssa held multiple roles at Paper Edu from August 2018 to June 2021, including Director of Customer Success and Vice President of Customer Experience, focusing on strategic planning and growth initiatives to enhance user engagement and retention metrics. Alyssa also has experience as Head of Customer Success at Datapeople from May 2024 to December 2025, leading a large team across various departments. Earlier, Alyssa interned as a Research Intern at the New-York Historical Society in 2011. Alyssa holds a Bachelor of Arts in International Development Studies from McGill University, completed in 2015.
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