Daniela Gomez is a skilled professional in user operations, currently leading user research, support, and customer success at Perplexity AI since February 2023. Previously, Daniela served as a User Researcher, where responsibilities included gathering and analyzing research data to influence product development, conducting surveys, and engaging with users through feedback channels. Prior experience includes a role as a Customer Support Specialist at Westman Atelier from September 2022 to January 2023. Daniela holds a Bachelor of Business Administration in International Business from Tecnológico de Monterrey, currently in progress, and completed a UX/UI Design program at Ironhack in 2020.