Sarah Hamid

Sarah Hamid is a seasoned professional with extensive experience in customer support, technical writing, and training across multiple organizations. Notable roles include Account Executive and Senior Customer Experience Agent at Slack, where Sarah excelled in customer consultation and support, driving the adoption of new features and mentoring team members. Sarah's background also includes positions as a Product Support Specialist at Figma and Help Center Manager at Perplexity, demonstrating strong technical acumen and a commitment to enhancing user experience. Academic qualifications include a BA Honours in International Relations from Loughborough University, a Diploma of Education in Project Management from IBAT College Dublin, and ongoing education in coding through SheCodes.