Boon Yeow Goh is a seasoned Service Delivery Manager with extensive experience in telecommunications and software engineering. From 2012 to 2017, they held several leadership roles at Persistent Systems, including Head of Professional Services, where they managed a global team focused on service assurance for telecommunications networks. Prior to that, Boon served as a Software Engineering Manager at IBM, overseeing a team responsible for the Watson AIOps product. Boon began their career as a System Engineer at Genting Malaysia Berhad from 2003 to 2006 and holds a Bachelor's degree in Information Technology from Multimedia University, earned in 2002.
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