Gowtham Macharla is currently an Engineering Lead at Persistent Systems, where they apply their expertise in cloud-based contact center solutions. With 4 years of experience, they possess proficiency in developing and deploying voice and chat-based conversational interfaces, as well as building IVR systems using Amazon Connect. Previously, Gowtham worked at Accenture in various roles, including Infra Managed Service Associate and Application Development Associate. They hold a B.Tech degree from Lakkireddy Balireddy College of Engineering, which they completed in 2021.
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