Jaladi Manoj Kumar is currently an Engineering Lead at Persistent Systems, focusing on BFSI cloud services for the client Intuit. With over 5 years of experience in Major Incident Management, they specialize in resolving critical incidents and minimizing downtime. Previously, Jaladi held positions as an Incident Manager at Reliance Industries Limited and as a Major Incident Manager at NTT DATA Services, where they managed incident resolution processes and collaborated with cross-functional teams. Jaladi earned a Master's degree in Computer Science from Vijayanagara Sri Krishnadevaraya University and a Bachelor's in Computer Applications from Veerashaiva Degree College Ballari.
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