Prateek Parnerkar is an experienced professional in technical support and service management, currently serving as a Senior Technical Support Lead at Persistent Systems since April 2024. Prateek has held various roles such as Associate Manager - Technical Support at Persistent Systems, Senior Executive and Assistant Manager for Continual Service Improvement at Vodafone, and Senior Administrator at Wipro Technologies. Previous experience includes a Fixed Term Hire position at IBM and a Senior Analyst role in Incident and Service Management at HCL Technologies. Prateek's educational background includes an M.Sc from the School Of Computer Science & IT DAVV and a Post Graduate Diploma in System Software Development from the Centre for Development of Advanced Computing (C-DAC), along with a Bachelor of Computer Application from Softvision College Indore.
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