Raagha Vignesh is a Lead Major Incident Manager at Persistent Systems, focusing on agile incident resolution and enhancing customer satisfaction in high-stakes environments. With a strong background in IT Service Management, Raagha previously held the role of Senior Consultant at CGI, where significant improvements in incident recovery and compliance were achieved. Raagha has also served as an Infra Technology Specialist at Cognizant and a Software Engineer at Infosys-Verizon. Currently pursuing a Graduate Diploma in Project Management and a Bachelor's degree in Electrical, Electronics, and Communications Engineering, Raagha is certified in ITIL V4, SCRUM, AWS, and Google Cloud.
Location
North York, Canada
This person is not in the org chart
This person is not in any teams
This person is not in any offices