Ranjan Poddar is a Project Lead at Persistent Systems, specializing in Genesys Cloud, Amazon Connect, and Cisco IPT. They previously served as a Lead Network Engineer at Concentrix and have over a decade of experience in Voice over Internet Protocol and cloud-based contact centers. Ranjan's work experience includes roles at NTT DATA Services, Dell EMC, and IPsoft, where they focused on network operations and Cisco technologies. They hold a B.Tech in IT from Guru Gobind Singh Indraprastha University and are certified as an AWS Solution Architect Associate and in CCNA R&S. Ranjan is passionate about continuous learning and staying updated on industry innovations.
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