Smriti Sharma is an experienced professional currently serving as an Engineering Lead at Persistent Systems, focusing on Microsoft BU. They previously worked at Accenture as a Software/App/Cloud Tech Support Analyst, where they managed major incidents and coordinated with technical teams. Smriti has also held roles in academic management and troubleshooting, showcasing a strong background in Information Systems & Technology Management and Major Incident Management. They hold a Master of Commerce and a Bachelor of Commerce from Pt. Ravishankar Shukla University.
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