Tim Dunn is a CX/product strategist with over 15 years of experience in digital transformation, specializing in retail and business banking as well as personal financial management. They served as Director of Digital Advice Products at Scotiabank, where they led the development of innovative financial literacy platforms and AI-powered solutions. At Isobar, Tim held various leadership roles, including Executive Director of Strategy, and expanded the company's strategy function into a core capability. Currently, as a National Client Partner at Personetics, they are focused on enhancing customer experience for Canadian banks through advanced AI technologies. Tim holds a Mini MBA in Marketing and a BMus in Music from the University of York.
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