Michael H.

Michael H. is an experienced professional in customer support and management, currently serving as a Senior Customer Support Specialist at Personio since February 2021. Prior roles at Personio include Customer Support Specialist and Professional Customer Solution Manager 2nd Level. Prior to joining Personio, Michael H. worked as a Research Associate at Universität Leipzig, focusing on health-related quality of life in oncology and palliative patients. From August 2018 to March 2020, experience was gained as a Working Student in Customer Success Management at Staffbase, where responsibilities included customer behavior analysis and support data management. Michael H. holds a Master's degree in Customer Relationship Management from Technische Universität Chemnitz and a Bachelor's degree in Economics from Leipzig University.