Christi Pointer is an experienced IT professional with a background in various technical roles. At PESystems, Inc. since July 2013, Christi holds the position of IT Specialist/Service Desk Analyst, utilizing expertise in tools such as OEM, Tivoli, and BMC Remedy. Prior experience includes serving as a Senior Application Specialist at Cape Fox Professional Services from September 2012 to January 2013, focusing on SLA metrics compliance and troubleshooting Dell hardware. Christi's career began at the State of Oklahoma, where responsibilities included operating the Law Enforcement Telecommunications message switching system from March 2005 to October 2011. Christi holds a Bachelor of Science degree in Information Technology/Networking from Colorado Technical University and has additional educational experience in microbiology and communication studies.
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