Diego Costa

Diego Costa currently serves as Supervisor de Customer Experience at Petlove, where responsibilities include KPI analysis and agile methodology implementation alongside team management. Prior experience includes roles at Atento Brasil, where Diego served as Team Leader III, focusing on providing exceptional customer experiences in the digital banking sector, as well as positions as Especialista de Atendimento III and Analista de Atendimento ao Cliente. Earlier experience includes teaching mathematics at Colegio Municipal Professor Aldonio Ramos Teixeira and working as an administrative assistant at FábricaInfo. Diego holds a degree in Licenciatura in Chemistry from Instituto Federal de Educação, Ciência e Tecnologia de São Paulo, a Professional education in Product Management from PM3, and a technical education in Chemical Analysis from Escola SENAI Fundação Zerrenner.