Jessie Thomas is an accomplished professional with extensive experience in various roles at PetSmart, demonstrating expertise in operational management, customer engagement, and merchandising solutions. Notable positions include Associate Buyer in Procurement Services & Real Estate, Manager of Customer Engagement, Manager of Pet Safety, Director of Store Operations, and Senior Director of Merchandising Solutions. Currently serving as Sr. Director of Store Operations - Process & Execution, Jessie leads a process team that manages store operations across inventory, digital sales, and customer care. Jessie holds a Bachelor of Science degree in Business and Psychology from the University of Arizona.
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