Alyssa Opella is a senior customer success and professional services executive with extensive experience in building high-performing teams and driving revenue growth for SaaS and services offerings. They have held leadership roles at various companies, including Chief Customer Experience Officer at Level Access and Demandbase, where they focused on aligning customer and business goals for optimal outcomes. Previously, Alyssa served in executive roles at IBM and Acoustic, enhancing client success through strategic consulting and innovative service solutions. They have successfully improved customer business growth and renewal rates while fostering employee development through personalized enablement initiatives.
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