Felipe Rosa is the Gerente de Operações at Petz, overseeing the e-Commerce operations of Brazil's largest pet ecosystem. They joined Petz with the goal of structuring the operations area, contributing to significant growth in digital sales, which increased from 6% to 39% over recent years. Previous roles include coordinating logistics planning and e-commerce operations at various companies, where they implemented continuous improvement projects and developed process tools. Felipe holds multiple certifications, including a Master Black Belt in Six Sigma and an Executive MBA, and they are currently pursuing further education at Insper.
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