Jennifer J.

Director, Customer Success (enterprise) at Pexip

Jennifer J. has a diverse work experience spanning over multiple companies. Jennifer currently holds the position of Director, Customer Success (Enterprise) at Pexip since January 2023. Prior to this role, they worked as a Customer Success Lead, Enterprise (US, LATAM, Canada) from July 2022 to January 2023 at the same company. Before joining Pexip, Jennifer was a Customer Success Manager at Pexip from June 2021 to July 2022.

Previously, Jennifer worked as a Business Development & Technical Sales for Engineered Tax Services from October 2016 to June 2021, where they were responsible for educating and selling specialty tax services. Jennifer has also served as an Owner of a self-employed business from December 2013 to June 2021, where they executed technical design work for new products and conducted virtual training sessions.

Further back in their career, Jennifer worked as a Regional Manager, Business Development at KBKG from November 2012 to August 2013, leading sales and marketing efforts in Southern California. Jennifer also held the position of Director of Sales at Cost Segregation Authority, LLC from August 2011 to November 2012, helping building owners maximize tax benefits.

Jennifer's earliest known work experience is as the Director of Sales & Marketing at Premier West Contractors, Inc. from an unknown start date to 2011. In this role, they oversaw the Sales and Marketing Team and managed all aspects of sales and marketing for the company.

Jennifer J. earned a Bachelor of Arts degree in Business Administration with a concentration in Finance from California State University, Fullerton, from 2000 to 2004. Jennifer later pursued further education at UCLA Anderson School of Management, where they obtained a Management Development for Entrepreneurs (MDE) degree in 2010 and 2011. Jennifer also holds several certifications in customer success management from Gainsight, including Advanced Customer Success Manager Certified Professional and Customer Success Manager Certified Professional.

Links

Previous companies

Engineered Tax Services logo
Cost Segregation Authority, LLC logo

Timeline

  • Director, Customer Success (enterprise)

    January, 2023 - present

  • Customer Success Lead, Enterprise (us, Latam, Canada)

    July, 2022

  • Customer Success Manager

    June, 2021

View in org chart